All work
A growth-stage SaaS platformCustom AI Applications
A knowledge assistant that answers from 40k internal docs
A grounded RAG assistant that gives go-to-market teams instant, cited answers from a sprawling knowledge base.
9hrs
saved per rep weekly
94%
answer accuracy
2 wks
to production
The challenge
Reps wasted hours hunting through 40,000+ scattered documents, and answers were often outdated or wrong.
Our approach
- 01Built an ingestion pipeline with chunking, metadata, and access control.
- 02Implemented hybrid retrieval tuned to the domain.
- 03Generated cited answers with a refusal path for low confidence.
- 04Set up continuous evaluation to track answer quality.
System architecture
IngestDoc pipeline + metadata + ACL
RetrieveHybrid search (vector + keyword)
GenerateGrounded answers with citations
EvaluateAutomated quality scoring
“It feels like every rep got a senior teammate who has read every doc we've ever written.”
What should your business stop doing manually?
Book a 30-minute strategy call. We'll identify the repetitive workflow costing you the most time or opportunity and map a practical path to automate it.